Privacy Policy
Introduction
At https://close-brothers-car-finance-claim.dreamdwellings.net, we are committed to maintaining a transparent and secure environment for our users while respecting their privacy. This Privacy Policy details how Close Brothers Car Finance Claim (referred to as “we,” “us,” or “the Company”) handles the personal information of individuals who interact with our website, applications, services, and products. Our primary goal is to ensure compliance with various global data protection regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information in the private sector
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.
Scope
This Privacy Policy applies across our entire digital ecosystem, encompassing:
- All pages and content within the website at https://close-brothers-car-finance-claim.dreamdwellings.net.
- Our mobile applications and their associated services.
- Any other services or products directly provided by Close Brothers Car Finance Claim through various channels.
Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage users to review them before engaging with such services.
Processing Activities
This policy outlines our practices when individuals:
- Utilize our applications and services as authorized users.
- Visit websites linked to this Privacy Policy.
- Communicate with us via newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect diverse categories of personal data, including:
- Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords.
- Payment Information: Data necessary for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
- Financial Information: Records of transactions, financial status, and other information required for our financial services.
- Purchase Information: Details about products or services purchased from us, including quantities, prices, and delivery addresses.
- Mobile Device Identifiers: Unique identifiers assigned to mobile devices, used for analytics and user experience improvement.
- Location Data: Information about your geographical location when you interact with our services.
- Feedback: Your responses to surveys, feedback forms, or reviews that help us enhance our products and services.
- Social Media Information: Content and data shared by users on social media platforms when interacting with our official accounts.
- Product Information: Details about the products you show interest in or purchase from our website.
We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, third parties may provide us with personal data, adhering to their respective privacy policies.
Cookies
We employ cookies for several reasons:
- Strictly Necessary: These ensure the basic functionality of our website and applications, such as secure login sessions.
- Preference: Cookies store user preferences, allowing us to personalize your experience.
- Analytics: We use analytics cookies to track aggregated data for site improvement and performance monitoring.
Users have control over non-essential cookies through our Cookie Manager, enabling them to customize their privacy settings.
Retention and Deletion
The duration we retain personal data depends on the purpose of its collection and applicable legal requirements:
- Data required for contract fulfillment or legal obligations is retained until the relevant tasks are completed or the contractual relationship ends.
- Personal information used for analytics or marketing purposes is stored for a reasonable period, not exceeding seven years, unless extended by law.
- We implement secure data retention policies and regularly review our systems to ensure compliance with this section.
Your Rights
Depending on your jurisdiction, you have various rights regarding your personal data:
- Access: The right to request access to the personal information we hold about you.
- Rectification: The right to rectify inaccurate or incomplete personal data.
- Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
- Restriction: The right to limit the processing of your personal data for specific purposes.
- Portability: The right to receive a copy of your personal data in a structured, commonly used format.
- Objection: The right to object to the processing of your personal data for marketing or other purposes.
- Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
To exercise these rights, please contact our privacy team through the channels provided below. We will respond to valid requests in accordance with applicable laws and regulations.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, and we encourage users to review it periodically for the latest information.
Contact Information
For any queries related to privacy, data requests, unsubscriptions, or other data-related matters, please contact us:
- Email: [email protected]
- Postal Address: [Provide the physical address if applicable]
